GENERAL TERMS AND CONDITIONS

GENERAL

These General Terms and Conditions govern the use of www.jbb.si, purchases of physical and digital products, orders for services, and registrations for JBB workshops and other events or services provided by:

Realna kreacija, Urša Cunk s.p.
Pod gozdom cesta IV 35
1290 Grosuplje, Slovenia
Company Registration Number: 9179518000
Tax Number: 86860674
Email: jure.jbb999@gmail.com
Website: www.jbb.si

(hereinafter referred to as the Provider).

These Terms and Conditions are published on www.jbb.si and may be amended from time to time. The version in effect at the time an order or registration is submitted applies to that transaction.

USE OF THE WEBSITE

The Provider endeavours to ensure that the information published on the website is accurate, current and complete, but cannot guarantee that all website content will always be free from errors.

Texts, photographs, graphics, videos, logos, design elements and other content appearing on the website may be protected by copyright or other intellectual property rights belonging to the Provider or their respective rights holders.

Website content is primarily intended for personal and non-commercial use. Copying, reproducing, modifying, distributing or commercially exploiting protected content without appropriate permission is prohibited, except where otherwise permitted by law.

ORDERS

Customers may order products or services through forms or other ordering methods provided on the website.

When placing an order, the customer must provide the information required to process the order and issue an invoice.

Following a successfully submitted order, the customer will receive confirmation and/or an invoice at the email address provided when placing the order.

Orders are processed at the prices and under the conditions applicable at the time the order is submitted.

PAYMENT

Unless otherwise specified for an individual product or service, the customer will receive an invoice or payment instructions at the email address provided when placing the order.

Payment must be made to the Provider's bank account within the payment period specified on the invoice.

The Provider may wait until payment has been received before processing the order or dispatching the product.

DELIVERY OF PHYSICAL PRODUCTS

Physical products, primarily JBB books, are prepared for dispatch after payment has been received and sent to the delivery address provided by the customer.

The expected delivery method, delivery charge and any specific delivery conditions are presented to the customer when placing the order or before the order is finally confirmed.

The Provider endeavours to dispatch orders without undue delay. Unless otherwise agreed, delivery is subject to the time limits prescribed by applicable law.

JBB WORKSHOPS AND EVENTS

Registration for a JBB workshop or other event is made using the method specified for the relevant event.

The price, payment terms, date, location, scope and any specific participation conditions are stated in the description of each JBB workshop or event.

Registration is confirmed when the Provider confirms the registration or when the conditions specified for the particular event have been fulfilled.

CANCELLATION BY A PARTICIPANT

Unless otherwise stated for a particular event, cancellations must be submitted in writing to:

jure.jbb999@gmail.com

Any specific cancellation deadlines, participant substitutions or refund conditions will be stated for the relevant JBB workshop or event.

Where mandatory consumer withdrawal rights apply, nothing in these Terms and Conditions limits those statutory rights.

CANCELLATION BY THE PROVIDER

The Provider reserves the right to cancel an event or change its date for justified reasons.

If an event is cancelled, participants will be offered a refund of amounts already paid or, subject to agreement with the participant, the option of transferring the payment to another date or service.

CONSUMER RIGHT OF WITHDRAWAL FOR DISTANCE CONTRACTS

For distance contracts, consumers generally have the right to withdraw from the contract within 14 days without giving a reason.

For purchases of goods, the withdrawal period generally begins when the consumer, or a person designated by the consumer, obtains physical possession of the goods. For service contracts and certain digital content contracts, the period generally begins on the date the contract is concluded.

The consumer must inform the Provider of the decision to withdraw by means of an unequivocal statement, which may be sent to:

jure.jbb999@gmail.com

Where goods have already been received, they must be returned without undue delay and no later than 14 days after the Provider has been informed of the withdrawal.

The consumer generally bears the direct cost of returning the goods where they have been appropriately informed of this obligation.

The Provider will refund payments received in accordance with applicable law, generally no later than 14 days after being informed of the withdrawal. In the case of goods, the Provider may, where permitted by law, withhold reimbursement until the returned goods have been received or the consumer has supplied appropriate evidence that the goods have been sent back.

Statutory exceptions to the right of withdrawal remain fully applicable.

DIGITAL CONTENT AND SERVICES

Digital content and services are subject to the rights and obligations provided by applicable law and any specific terms applicable to the relevant product or service.

Where a customer requests that the supply of paid digital content begin before the withdrawal period expires, the customer may be required to give prior express consent and acknowledge that, once performance begins under the conditions prescribed by law, the right of withdrawal may be lost.

NON-CONFORMITY, COMPLAINTS AND CLAIMS

Consumers may exercise their statutory rights relating to non-conformity of goods, digital content or digital services in accordance with applicable law.

Complaints, claims and other questions may be sent to:

jure.jbb999@gmail.com

The Provider will consider and respond to requests in accordance with applicable law.

PRICES

All prices are stated in euros (EUR), unless expressly stated otherwise.

Realna kreacija, Urša Cunk s.p. is not registered for VAT; therefore VAT is not charged.

Any delivery charges or other additional costs will be displayed or communicated to the customer before the order is finally confirmed.

PERSONAL DATA PROTECTION

Personal data is processed in accordance with applicable law and the Privacy Policy published on www.jbb.si.

FINAL PROVISIONS

These Terms and Conditions are governed by the applicable laws of the Republic of Slovenia.

If any provision of these Terms and Conditions is found to be invalid or unenforceable, this does not affect the validity of the remaining provisions.