PRIVACY POLICY

DATA CONTROLLER AND CONTACT DETAILS

This Privacy Policy applies to the processing of personal data carried out by:

Realna kreacija, Urša Cunk s.p.
Pod gozdom cesta IV 35
1290 Grosuplje, Slovenia
Company Registration Number: 9179518000
Tax Number: 86860674
Email: jure.jbb999@gmail.com
Website: www.jbb.si

PERSONAL DATA WE PROCESS

Depending on how you interact with us, we may process:

basic contact information, such as your first name, surname, email address and telephone number;
information required to process and deliver your order, such as your address, postal code, city and country;
information relating to your order, purchased product or service, price, payment method and payment date;
information relating to invoices, complaints and other communications concerning your order;
information you voluntarily provide when registering for JBB workshops or otherwise interacting with JBB.

LEGAL BASIS FOR PROCESSING PERSONAL DATA

We may process your personal data:

where processing is necessary to comply with our legal obligations, for example issuing and retaining invoices;
where processing is necessary to enter into or perform a contract with you or to fulfil your order;
where you have given your consent for a specific purpose; you may withdraw your consent at any time;
where we have a legitimate interest in processing your personal data, provided that your rights and interests do not override that interest.

PURPOSES OF PROCESSING

We may use your personal data for:

processing orders, payments and product deliveries;
providing our services;
registrations and communications relating to JBB workshops;
communicating with you and responding to your enquiries;
issuing invoices and complying with legal obligations;
marketing communications where an appropriate legal basis exists;
establishing, exercising or defending legal claims and resolving disputes;
analysing sales of our products and services and the use of our website.

RETENTION OF PERSONAL DATA

We retain personal data only for as long as necessary for the purpose for which it was collected or for as long as required by applicable law.

Personal data processed on the basis of consent is retained until consent is withdrawn or until the data is no longer required for the purpose for which it was collected.

Information relating to invoices and other accounting records is retained in accordance with applicable statutory retention periods.

Information necessary for a contractual relationship may also be retained after the relationship has ended where this is necessary to comply with legal obligations or to establish, exercise or defend legal claims.

VOLUNTARY PROVISION OF PERSONAL DATA

Providing personal data is generally voluntary. However, where certain information is necessary to process an order, deliver a product, provide a service or enter into a contract, we may be unable to provide the relevant product or service if you do not provide that information.

ACCESS TO YOUR PERSONAL DATA

We do not sell your personal data.

Your personal data may be accessed by service providers that we use to operate our business, such as providers of hosting, email, accounting, IT, delivery or other support services.

Where such providers act as data processors, they may process personal data only in accordance with our instructions and applicable law and may not use it for their own purposes.

YOUR RIGHTS

Subject to applicable data protection law, you may have the right to:

obtain confirmation as to whether we process your personal data;
access your personal data;
request correction of inaccurate or incomplete data;
request deletion of your personal data where the legal requirements are met;
request restriction of processing;
request data portability where applicable;
object to processing based on legitimate interests;
withdraw your consent where processing is based on consent;
object to the use of your personal data for direct marketing.

If you believe that the processing of your personal data infringes applicable data protection law, you may lodge a complaint with the Information Commissioner of the Republic of Slovenia.

EXERCISING YOUR RIGHTS

Requests relating to your personal data may be sent to:

jure.jbb999@gmail.com

Where we have reasonable doubts regarding your identity, we may request additional information necessary to confirm it.

We will respond to your request without undue delay and generally no later than one month after receiving it. Where permitted by the GDPR, this period may be extended by up to two additional months due to the complexity or number of requests. If an extension is required, we will inform you within the initial one-month period and explain the reasons for the delay.

POLITIKA VARSTVA OSEBNIH PODATKOV

UPRAVLJAVEC OSEBNIH PODATKOV IN KONTAKTNI PODATKI

Ta politika velja za obdelavo osebnih podatkov, ki jo izvaja:

Realna kreacija, Urša Cunk s.p.
Pod gozdom cesta IV 35
1290 Grosuplje, Slovenija
Matična številka: 9179518000
Davčna številka: 86860674
E-pošta: jure.jbb999@gmail.com
Spletna stran: www.jbb.si

OSEBNI PODATKI, KI JIH OBDELUJEMO

Glede na način sodelovanja lahko obdelujemo:

osnovne kontaktne podatke, kot so ime, priimek, e-poštni naslov in telefonska številka;
podatke, potrebne za izvedbo naročila in dostavo kupljenih izdelkov, kot so naslov, poštna številka, kraj in država;
podatke o naročilu, kupljenem izdelku ali storitvi, ceni, načinu in datumu plačila;
podatke o izdanih računih, reklamacijah in drugi komunikaciji v zvezi z naročilom;
podatke, ki nam jih prostovoljno posredujete ob prijavi na JBB delavnice ali pri drugem sodelovanju z JBB.

PRAVNA PODLAGA ZA OBDELAVO OSEBNIH PODATKOV

Vaše osebne podatke lahko obdelujemo:

kadar je obdelava potrebna za izpolnitev naših zakonskih obveznosti, na primer za izdajo in hrambo računov;
kadar je obdelava potrebna za sklenitev ali izvajanje pogodbe oziroma izvedbo vašega naročila;
kadar ste podali privolitev za določen namen obdelave; dano privolitev lahko kadarkoli prekličete;
kadar za obdelavo obstaja naš zakoniti interes, če nad njim ne prevladajo vaše pravice in interesi.

NAMEN OBDELAVE OSEBNIH PODATKOV

Osebne podatke lahko uporabljamo za:

obdelavo naročil, plačil in dostavo izdelkov;
zagotavljanje naših storitev;
prijave in komunikacijo v zvezi z JBB delavnicami;
komunikacijo z vami in odgovarjanje na vaša vprašanja;
izdajo računov in izpolnjevanje zakonskih obveznosti;
tržno komuniciranje, kadar za to obstaja ustrezna pravna podlaga;
uveljavljanje pravnih zahtevkov in reševanje sporov;
analizo prodaje naših izdelkov in storitev ter uporabe spletne strani.

ROK HRAMBE OSEBNIH PODATKOV

Osebne podatke hranimo toliko časa, kolikor je potrebno za namen, za katerega so bili zbrani, oziroma toliko časa, kolikor to zahteva veljavna zakonodaja.

Podatke, ki jih obdelujemo na podlagi privolitve, hranimo do preklica privolitve oziroma dokler niso več potrebni za namen, za katerega so bili zbrani.

Podatke, povezane z računi in drugimi računovodskimi listinami, hranimo v skladu z veljavnimi zakonskimi roki.

Podatke, potrebne za izvajanje pogodbenega razmerja, lahko hranimo tudi po njegovem zaključku, kadar je to potrebno zaradi zakonskih obveznosti ali uveljavljanja oziroma obrambe pravnih zahtevkov.

PROSTOVOLJNOST POSREDOVANJA PODATKOV

Posredovanje osebnih podatkov je praviloma prostovoljno. Kadar so določeni podatki potrebni za izvedbo naročila, dostavo izdelka, izvedbo storitve ali sklenitev pogodbe, brez teh podatkov naročila oziroma storitve ne bomo mogli izvesti.

DOSTOP DO VAŠIH OSEBNIH PODATKOV

Vaših osebnih podatkov ne prodajamo.

Do osebnih podatkov lahko dostopajo ponudniki storitev, ki jih potrebujemo za izvajanje svojega poslovanja, na primer ponudniki gostovanja, e-pošte, računovodskih, informacijskih, dostavnih ali drugih podpornih storitev.

Kadar ti ponudniki nastopajo kot pogodbeni obdelovalci, smejo osebne podatke obdelovati samo v skladu z našimi navodili in veljavno zakonodajo ter jih ne smejo uporabljati za lastne namene.

VAŠE PRAVICE

V skladu z veljavno zakonodajo o varstvu osebnih podatkov lahko zahtevate:

informacije o tem, ali obdelujemo vaše osebne podatke;
dostop do svojih osebnih podatkov;
popravek netočnih ali nepopolnih podatkov;
izbris osebnih podatkov, kadar so za to izpolnjeni zakonski pogoji;
omejitev obdelave;
prenosljivost podatkov, kadar so za to izpolnjeni pogoji;
ugovor obdelavi, kadar obdelava temelji na zakonitem interesu;
preklic privolitve, kadar obdelava temelji na privolitvi;
prenehanje uporabe osebnih podatkov za neposredno trženje.

Če menite, da z obdelavo vaših osebnih podatkov kršimo veljavno zakonodajo, lahko vložite pritožbo pri Informacijskem pooblaščencu Republike Slovenije.

UVELJAVLJANJE PRAVIC

Zahtevo v zvezi z osebnimi podatki lahko pošljete na:

jure.jbb999@gmail.com

Če obstaja utemeljen dvom glede vaše identitete, lahko zahtevamo dodatne informacije, potrebne za njeno potrditev.

Na zahtevo bomo odgovorili brez nepotrebnega odlašanja in praviloma najpozneje v enem mesecu od njenega prejema. V primerih, ki jih dovoljuje GDPR, se lahko ta rok zaradi kompleksnosti ali števila zahtev podaljša za največ dva dodatna meseca; o podaljšanju in razlogih zanj vas bomo pravočasno obvestili.

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